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HELP! : Being efficient in an emergency
How can we help you?
We have created an app to help people when they face an emergency. We know that it is difficult to react well and rapidly when someone faints or has a heart attack in front of us, even more when you are in a foreign country where you do not speak the language. So, we made an app for helping you to make the right choices, to call the closest emergency services and to find your way to this latter if needed. That in all countries.
Our features
Call the nearest emergency service, all over the world
First when you face an emergency, you can call the nearest emergency services in one click, thanks to geolocation. It is helpful in France but even more if you are in a country where you do not speak the language and you do not know the emergency’s number.
Be guided to the nearest emergency service in two clicks
One other feature is the direction to go to the nearest emergency service. It is useful whether if you face an emergency and you must go to it quickly or if you need to go to it for other reasons
Learn first aid gestures such as recovery position
The last feature is the presence of first aid gestures and other gestures that you can consult rapidly, and it explains you what to do, what not to do and you have images to help you. With that, you can help someone safely.
Our missions
➔ Accompany you in situations of
extreme stress
➔ Focus on efficiency and simplicity to make sure that each of your
actions are optimised in these moments when every second counts
➔ Not replacing the diagnosis of a doctor but providing the good assistance
Users' opinions
Alexandre, user:
"My son had injured his eyebrow and it was quite impressive. It's true that in these situations I can have trouble keeping my cool and therefore finding a quick and easy way to the nearest hospital, the app was ideal in this case! In a few seconds I was able to access my tps which guided me to the right emergency service!"
Safi, emergency doctor:
"This application can really be a good support! Calling the emergency service is obviously essential to establish a diagnosis in case of an emergency; but having images to put someone in the lateral safety position allows us to make far fewer mistakes and it reassures people who help the injured or sick."
Edouard, switchboard operator at the Samu:
"This application is really useful in two ways: firstly, it allows people to be redirected to the right service when they call us, which saves us a lot of time. Secondly, once on the phone, the fact that people have the application allows them to understand things more quickly, which is a gain for us and for the person being helped, who is better and more quickly taken care of."
Contact us!
Eliott Naepels / Nicolas Paoli
Pierre Ghysels / Quentin Marguier
Paul Jean-Elie
FAQ
Legal
Terms of use
08 50 50 18 19
contacthelp@em-lyon.com
23 Avenue Guy de Collongue, 69130 Écully